Terms of Service

1. Agreement to Terms

By accessing or using SafeRedact ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you do not have permission to access the Service.

2. Description of Service

SafeRedact provides an AI-powered document redaction service that helps users permanently remove sensitive information from documents. The Service processes documents in your browser and uses AI to detect personally identifiable information (PII).

3. User Accounts

Account Creation

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Subscription Plans and Billing

Demo Access

We offer a limited demo to let you try SafeRedact before purchasing. Demo access may be restricted in functionality or document processing.

Paid Plans

SafeRedact offers the following paid plans:

• Day Pass ($12): 24-hour unlimited access from time of purchase. Single-use, no auto-renewal.
• Monthly ($29/month): Unlimited documents. Billed monthly. Automatically renews until cancelled.
• Annual ($199/year): Unlimited documents. Billed annually. Automatically renews until cancelled.

Payment and Billing

Prices are displayed in US dollars and do not include applicable taxes. You authorize us to charge your payment method for all fees incurred. Subscriptions (Monthly and Annual) automatically renew unless cancelled before the renewal date.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Day Passes are non-refundable once activated. For subscriptions, we generally do not provide refunds, except as required by law or at our sole discretion.

5. Fair Use Policy

All paid plans include unlimited document processing for normal, individual use. Automated bulk processing, resale, or API-style usage requires an Enterprise license. We reserve the right to contact users about appropriate licensing or suspend accounts engaged in abuse.

For Enterprise pricing, contact sales@....

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to circumvent usage limits or security measures
• Interfere with or disrupt the Service or servers
• Attempt to reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) to access the Service
• Share your account credentials with others
• Resell, redistribute, or sublicense the Service without authorization

7. Intellectual Property

Our Property

The Service, including its design, code, logos, and content, is owned by Cambridge Holdings, LLC and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

Your Content

You retain ownership of your documents. We do not claim any rights to your content. Because your files remain in your browser, we never have access to them.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• The AI will detect all sensitive information in your documents
• The results will meet your specific requirements
• Any errors will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAMBRIDGE HOLDINGS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cambridge Holdings, LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these Terms.

12. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuance.

13. Changes to Terms

We may revise these Terms from time to time. Material changes will be posted with a new effective date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the decision shall be final and binding.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cambridge Holdings, LLC regarding the Service and supersede all prior agreements and understandings.

18. Contact Us

Cambridge Holdings, LLC
Support: support@...
General: hello@...